Shipping policy
Updated November 6, 2026
Shipping within the United States
Standard shipping is free. Standard orders usually leave our warehouse within 3–5 business days. Express orders usually leave within 1–2 business days.
These windows cover processing and dispatch, not delivery. Carrier transit takes additional time and depends on the destination, service, weather and holidays. Delivery dates are estimates, and carrier delays after handoff are outside our control.
Tracking
When available, tracking details are emailed after dispatch. Carrier tracking can take time to appear after label creation or acceptance.
Check your address
Please enter a complete, correct shipping address. Customers are responsible for delays, failed delivery, loss or extra shipping charges resulting from inaccurate address details.
Questions about shipping?
Venba Fragrance
345 E 24th St, New York, NY 10010, USA
Email: support@venba-fragrance.store