Where do you ship?
We ship within the United States.
When will my order ship?
Standard dispatch usually takes 3–5 business days; express dispatch takes 1–2 business days. Carrier transit follows dispatch. See our Shipping Policy.
How do I track my purchase?
When tracking is available, it is sent to your order email after shipping.
Can I change or cancel an order?
Email promptly. Changes cannot be guaranteed after processing or shipment. Applicable conditions and fees appear in our Refund Policy.
Can I return a fragrance?
Review our Refund Policy for eligibility, time limits and the return process. Contact support before sending anything back.
Where can I find product details and offers?
Product pages show the available size, price and product information. Browse our collections for current selections and prices.
How can I get help?
Venba Fragrance
345 E 24th St, New York, NY 10010, USA
Email: support@venba-fragrance.store