Questions about your fragrance?
Our support team can review questions about a product’s packaging, batch information or condition. Include the product name and, for an existing purchase, your order number.
If you are reporting a concern, please email clear photographs of the bottle, box, label and relevant batch details to support@venba-fragrance.store.
Packaging and presentation may change between manufacturer releases. We review the information provided with your specific order. Read our Refund Policy for applicable return conditions and our Contact Information for assistance.